How Often Do You Need a Website Relaunch?

When doing a website redesign, the most common question we get asked is how often redesign services are necessary. Generally, if you’re a major company, it’s suggested that you revisit your site’s design every two to three years. At this frequency, you can include the latest technologies, adapt to new user behavior, and avoid ever having an outdated design.

But, if you’re a small business, you can probably get three to five years out of your new website. Of course, this largely depends on the activity levels of your local competitors. If the competition is regularly upgrading their site’s performance, adding new content, or continually updating their look, you may have to do more to stay competitive.

When You Need a Website Redesign

An outdated website can hamstring all of your online efforts. But, it’s hard to say exactly when a redesign project is necessary. It’s not always black and white. Of course, there are some telltale signs: a new competitor outranking you on Google, a huge drop in website traffic, or a feeling of sadness when you look at your existing site.

However, a total website overhaul isn’t always needed. Really, you can often get by with a minor revamp. So, before you commit to a full relaunch, let’s chat about things that can’t be addressed by making small changes to your current site.

Your Current Website is Outdated

Okay, yes, obviously this is a really broad metric. But, one of the most reliable signs you need to redesign your website is that it’s, well, it’s just super outdated. Most of the time, you’ll be able to spot an outdated design. However, it isn’t always easy, so you may need to dig a little deeper.

  • Bad layout: Simplifying your site’s navigation is key to creating a good user experience. Crowded menus, dead ends, poorly named pages, and unexpected redirects can make it hard for users to find the information they need.
  • Bad content: Content writing has come a long way in the last few years. Today, website content needs to be concise, informative, and authoritative. It’s not enough to have a lot of articles or use a lot of keywords, you need well-structured, high-quality content.
  • Bad search rankings: Just as text content has evolved, search engine algorithms have also evolved. Poor internal linking, blatant keyword stuffing, and overly generic metadata can all impact your website’s ability to rank on Google.
  • Bad speed scores: On average, your website should load in under four seconds. Over that, you’ll notice that your conversion rate begins to suffer. In fact, sites that take longer than five seconds to load convert three times less than sites that take under one second.
  • Bad accessibility: One of the biggest signals that you have an outdated website is that you have essential information ‘hidden’ in PDFs, data sheets, or Word documents. All of this content should be reworked, converted into pages, and made accessible.

Old Website (oof!)

Old website screenshot of KCCDA.

New Website (wow!)

New website screenshot of KCCDA.

You’ve Updated Your Brand Identity

If you’ve recently rebranded, you need a website redesign. In fact, relaunching your site should be a top priority, as it’s the world’s first window into your brand. Sure, local clients may see your business cards, billboards, or newspaper ads. Everyone else, though, will get their first glimpse of your company by visiting your website.

Your website is basically the only way new potential customers find your business. Full stop.

Thankfully, if you’ve updated your brand, you’ve already established a solid visual reference for your web design team. And, if you’ve created a brand guideline, you also have all the materials you need to create compelling written content that adheres to your new messaging.

Old Branding (meh)

Old logo design for Command Electronics.

New Branding (nice!)

New logo design for Command Electronics.

Your Existing Website Isn’t Mobile Friendly

Not to be a downer but, like, if your website isn’t built for mobile users, you should chuck it in the trash. As of 2024, Google doesn’t even rank sites that aren’t mobile friendly. So, really, if your site isn’t mobile responsive you’re missing out on a lot of traffic.

  • 54% of web designers agree that a non-responsive site is a top reason to redesign.
  • Almost 96% of people use their smartphones to access the Internet.
  • Nearly 60% of all Internet traffic is conducted on mobile devices.
  • Over 25% of all Internet traffic occurs on tablets, iPads, or e-readers.

Seriously, my friend, mobile responsiveness is one of the most visible, critical, and cost-effective reasons to redo your site. If your site isn’t appearing in over half of all Internet searches, are you even on the Internet at all?

Fix Poorly Optimized Technical Aspects

Unseen technical errors can throttle your site’s performance. Whether it’s too many redirects, an incomplete sitemap, tons of unindexed pages, or hundreds of broken links, these seemingly tiny issues can cause major problems.

During your website redesign, it’s essential to identify all – yes, all – of these errors. Usually, this requires an audit of your site, which uses software like Ahrefs, Screaming Frog, and Semrush to diagnose problems and recommend fixes.

Realistically, a lot of these issues arise due to the age of your site. Standards we used ten years ago are vastly different from today’s standards. New software overtakes old. New widgets solve old problems. Heck, even entire programming languages fall out of favor eventually.

Why You Should Redesign Your Website

Whether you want to update your existing content, boost organic traffic, or better market to your target audience, there are hundreds of valid reasons to pursue a website redesign.

It Helps Achieve Your Business Goals

No matter what your business goals are, a website redesign can help you achieve them. Giving you an opportunity to realign your digital marketing efforts, you can build your new website with specific objectives in mind.

  • Simplify hiring and recruiting efforts
  • Attract more or better leads
  • Grow into new demographics
  • Increase or maintain your sales
  • Connect with the local community
  • Improve customer service and satisfaction
  • Convey your brand message

So, for example, if you want to grow into new demographics, you may ask the web development team to add key location pages. Or, if you want to simplify the hiring process, you may include a way to accept online applications.

Knowing your goals before you start your redesign project is crucial, as it helps the design team prioritize their efforts. It’s pointless to focus on lead generation if you only care about expanding your brand’s reach. During the redesign process, you should guide the designers to ensure they stick to your plan, your priorities, and the goals you’ve defined.

Address a Poor User Experience

We built websites a lot differently in 2007. Trust me, I was there. Back then, we didn’t really care about mobile devices. We didn’t really understand user behavior. And, you know what, we didn’t want to. We just designed something pretty, slapped some links in there, and shipped it.

But, modern web design is a lot more refined. It’s more challenging but far, far better. And, at the core of that is the goal of creating a user-friendly site that provides a unique, helpful experience. If your site’s slow to load, hard to navigate, riddled with dead-end links, or populated with images of people wearing clothes from the 90s, you need a website redesign.

Upgrade Your Website With Fresh Content

When your business grows, your site should grow. If you’ve added new services, expanded into new cities, or made any acquisitions since your last site redesign, you can create new content to highlight those changes.

Kzoom's old website shown on a mobile device.

(It’s bad, guys. It’s real bad. Call the police.)

Site content doesn’t just determine where your site ranks, it determines how well your website converts visitors into customers.

As the Internet has evolved, it’s become extremely important to have quality, relevant content on your site. All of your content should clearly reflect your business but, more than that, it should be helpful, informative, and rooted in your unique point of view.

Switch to a New Content Management System

If your website is built on an outdated CMS or a proprietary platform that you find difficult to edit, a redesigned site is a great option. Modern web design strives to deliver simplicity, flexibility, and ownership.

  • Simplicity: Basic web page updates, such as text rewrites or image additions, should be easy to perform and, in most cases, shouldn’t require a designer or developer.
  • Flexibility: You shouldn’t be required to redesign your website every time your business grows. As you grow, your website should be flexible enough to grow with you.
  • Ownership: You should have control of your own website. After your website redesign is complete, your developer should be comfortable handing you the keys.

At Kzoom, we build all our websites on WordPress. As the industry standard, WordPress affords us tons of creative leeway to design beautiful sites. But, it’s also simple enough that the average business owner can easily step in and take ownership of the finished product.

Defining Your Redesign Goals

Your goals will shape how the design team approaches your redesign. Every project is different, so you’ll want to prioritize your goals and create a thorough website redesign plan. For example, do you want more traffic? Do you want better search engine rankings?

Your redesigned website should reflect your ambitions. It needs to align with the vision you have for the future of your business.

But, maybe your site just looks old. Or, maybe you haven’t put a lot of thought into why your site needs to be redone. So, to be extra helpful, here’s a few goals you might set for your redesign.

Create a Mobile-Friendly Website

In 2016, website traffic from mobile devices overtook desktop traffic. It’s only increased its share since then, with about 64% of traffic originating from mobile devices as of September 2024. So, if your website looks janky on mobile devices, you’re losing out on a ton of visitors.

Rework Your Site’s Navigation

Web standards and user preferences have changed a lot in the last ten years. We’re currently in an age of simplification. Fewer pages, clearer content, and more streamlined navigation are key. And, in addition to usability, there are noticeable SEO benefits to a well-organized site.

Integrate Your Other Marketing Efforts

Whether you want to integrate ActiveCampaign, build Ad-specific landing pages, or incorporate marketing automation software, a website redesign is a surefire way to accomplish these goals. In fact, designing these objectives in mind is the best way to ensure long-term compatibility.

Increase Sales and Conversions

Running an online business isn’t easy. If you’re struggling to book jobs, sell products, or secure appointments, a few simple optimization techniques can increase your site’s conversion rate by up to 15%. Better yet, conversion-focused design delivers a more seamless user experience.

Improve Performance on Search Engines

If you want to be higher on search engine results, you need to understand why your current site isn’t performing. Prior to your website redesign, you should request an SEO audit, which can be used as a roadmap to ensure your new site is built to rank favorably on search engines.

Steps In the Website Redesign Process

Rome wasn’t built in a day and, likewise, a quality website doesn’t happen overnight. Just like a great Hollywood heist, the process involves lots of planning, organizing, and exercise montages.

Settle on Visual Aspects and Design Elements

Usually, aesthetic choices are the first step of a new web design. And, really, it’s the part where your input is absolutely vital. If you already have a well-defined brand, some of these decisions will be easy. But, if you don’t, you’ll need to sit down with your designer to define your site’s:

  • Color palette
  • Primary fonts
  • Icons and images

Search Engine Optimization

Before any real work is done, it’s important to map your industry’s competitive landscape. At this stage, we like to perform a comprehensive SEO audit. During our audit, we analyze a number of factors that can impact your visibility in search results:

  • Your competitors’ search rankings
  • Possible sources of valuable backlinks
  • High-value keyword opportunities
  • Top-performing pages in your industry

Of course, we look at a whole lot more than just these factors. But, once completed, we use this audit to guide your website redesign. We build intentionally, with data-driven goals in mind, as well as clearly defined paths that lead to those goals.

Write Content For Your New Site

Building a content strategy for your new website requires careful consideration. Let’s be honest, all that thinking is a huge energy suck. Because, for most sites, there are just so many things to think about:

  • Are you looking to rank in Kalamazoo or nationwide?
  • Does your target audience want a casual or professional tone?
  • Do you need to ‘dumb down’ your industry’s technical language?
  • What kind of content structure best supports your site’s text?

It’s a common misconception that since ‘anyone can write,’ anyone can create content. Website content is different. Your website’s written content has to attract visitors, convince them to stick around, and convert them into customers… and that takes a particular set of skills.

Launch Your New Website

Once we’ve created the design and written the text, we marry the two into a final product. Often, this is the most exciting part of the redesign project, as it offers you your first view of the finished website.

After you’ve reviewed the site in its entirety, provided us with feedback, and given your approval, it’s time to launch your site! Most of the time, your redesigned website will be live in less than 24 hours.

Install Search Console and Google Analytics

But, launching your website isn’t the last step, there’s one more to go! In order to track how your new site performs, it’s important to install some common tracking software.

  • Search Console: Google Search Console measures the visibility of your site on search engine results pages. As the backbone of SEO, it’s used to identify new keywords, plan fresh content, and address technical issues.
  • Google Analytics: Analytics tells you what people do once they arrive on your website. Used to optimize conversions, fix a poor user experience, and improve site performance, it’s the go-to tool to use when you want to create a better website experience.

How Long Does a Website Redesign Take?

Usually, a website redesign can be completed in three to six months. Of course, every project is different. If your new site is larger than average, it may take six months or more. And, additional features, such as ecommerce or user databases will typically result in a longer timeline.

Benefits of Relaunching a Website

Okay, so only you know what you’re hoping to get out of your website redesign. But, there are a ton of proven advantages to revamping your site. From increased visibility to higher conversion rates, a new website will start paying for itself almost immediately.

Positive User Experience

Revamping your website is a great way to implement all the customer feedback you’ve received over the years. As the business owner, you’ve probably heard some less-than-flattering opinions on how your website performs.

  • Do they tell you your site looks terrible on mobile? Modern websites need to adhere to responsive design principles to ensure they work on devices of all brands and sizes.
  • Do they complain that your shop is disorganized? Ecommerce has come a long way in recent years. Now, platforms like WooCommerce make shop management easier.
  • Do they say it’s too difficult to find your physical location? By adding Google Maps embeds to your footer and contact page, you can make it super easy to get directions.
  • Do you hear that it’s hard to navigate your site? In the last few years, websites have trended toward having less content, higher levels of stylization, and simpler navigation. A redesign can help you rethink your site’s overall aesthetic and make it easier to navigate.

Reach More Potential Customers

So, let’s face it: if your website is outdated, you’re probably losing customers to the competition. A website redesign can help reposition you as the local expert. It can reframe your company as the go-to source for types of products and services you offer.

If you aren’t seen as the local expert… who is?

But, redesigning your website isn’t just about search engine optimization, it’s about conversions. On a global level, the average conversion rate for websites is about 2.35%. But, high-performing sites convert at 11%. So, where does your current website fall? If you’re at the lower end of that spectrum, it might be time to rebuild and relaunch your website.

Generate Leads More Efficiently

Okay, your new website attracts more visitors and converts them with a better user experience. Now what? Well, now you can focus on your lead generation efforts.

  • Digital advertising: Running ads on Google or social media? If you aren’t linking those ads to dedicated landing pages, you’re missing out on the #1 way to track their efficacy, optimize their performance, and lower your cost per click.
  • Email marketing: If you’re using Mailchimp, Constant Contact, or ActiveCampaign, you have probably segmented your email list into different types of potential customers, with your new site, you can serve custom pages tailored to each of these segments.
  • Marketing automation: Marketing automation is all about delivering a seamless user experience. By integrating platforms like Pardot, HubSpot, and ActiveCampaign, you can generate leads by sending customers to high-converting content on a regular basis.
  • Print materials: Being able to track the performance of your print campaigns is a major benefit. Adding QR codes to your postcards, brochures, and mailers helps get people to your site faster. It also helps you understand how well your campaigns are doing.

Elevate Your Web Presence

You know, like, just having a nicer website is probably the most obvious motive behind a website redesign. Because, realistically, we have to face facts: a lot of people are superficial. To get their attention, you need eye-catching graphics, text, and video.

Having no pizza is better than having bad pizza and, honestly, having no website might be better than having a bad website.

If your website is poorly designed, not responsive, extremely slow, or plagued by 404 errors, it’s probably more of a liability than an asset. More importantly, is that the kind of image you want to project? If visitors land on your website and, due to its age, assume that you’re out of business, you’d probably be better off just not having a site.

Monitor Performance Easily

Whether you use Google Analytics and Search Console or third-party software like SE Ranking, Ahrefs, or Semrush, keeping tabs on your website’s performance has never been easier. Okay, we’re not huge fans of GA4, but it’ll do in a pinch.

Monitoring your site’s impressions, visits, and user behavior is absolutely critical, because it lets you adjust your digital strategies based on cold, hard data. For example, if you discover visitors are abandoning their carts at a certain stage in the checkout process, you can adjust that exact stage. Or, if you notice that people aren’t staying on a specific web page long enough to read its content, you can modify that page’s content to make it more appealing or easier to digest.

Let Us Help You With Your Website Revamp

At Kzoom, our website redesign services have helped hundreds of companies in the Kalamazoo area take their Internet presence to the next level. So here comes the salesy part. You’re here already, so you probably suspect that your current website isn’t up to par. That’s fine. You know, that’s totally fine. We get it.

But, here’s our ask: let us show you what a website redesign could do for you.

We really, truly, firmly believe in the work that we do here at Kzoom. We’ve seen some massive transformations in both visual appeal and actual performance. And, one of the best things about us is that we offer free website audits.

So, if you want to get a feel for where you currently stand and what’s possible, we’d love to hear from you. Reach out to us today to schedule a free, no-obligation discovery meeting.

To take advantage of the expertise of a digital marketing agency and get started on the road to success, contact us here and we’ll be in touch right away!

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Josh Stanton, lead web designer, posing in Kzoom's office.

Josh Stanton

Web Designer

Josh oversees all website design and development projects, as well as branding ventures at Kzoom.

His favorite escape is to the outdoors where he loves fishing, hunting, hiking & camping.  Most of all, Josh loves traveling with his wife and kids and doing anything adventurous.